Responsible Gaming

Our approach to responsible gambling

Responsible gambling means making informed choices, keeping gambling within reasonable limits and recognising when your behaviour may be becoming difficult to control. Candy 96 Casino provides general information and account features intended to help players manage their activity. These tools are not a guarantee against gambling-related harm, and they should be used together with honest self-assessment.

Gambling outcomes are determined by chance. Previous results do not predict future results, and there is no reliable strategy that can guarantee a win. A loss cannot be recovered by continuing to play, and a win does not mean that further play will be profitable. Do not treat gambling as an investment, a source of income or a solution to debt.

Players should only gamble if they meet the applicable legal age and are permitted to do so in their location. Do not allow another person to use your account, and take particular care to keep gambling away from children and other people who are not legally allowed to participate. Account holders are responsible for keeping their login details private and for notifying the operator if they believe their account has been accessed by someone else.

Practical ways to stay in control

• Decide how much time and money you can afford to spend before you start.
• Set a spending limit for each session, day, week or other period that suits your circumstances.
• Treat your gambling budget as entertainment spending, not as money needed for rent, bills, food, savings or family expenses.
• Keep a record of your deposits, bets, wins and losses so that your activity remains clear.
• Take regular breaks and avoid playing when you are tired, upset, stressed, bored or under the influence of alcohol or other substances.
• Never borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
• Do not chase losses by increasing your stakes or extending your playing time.
• Consider discussing your gambling budget with someone you trust.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, health and general wellbeing. It may develop gradually, and you do not need to wait for a crisis before asking for help. Consider taking a break and speaking with a qualified support service if gambling is causing concern for you or someone close to you.

• Spending more time or money gambling than you planned.
• Trying to win back losses or feeling unable to stop after deciding to stop.
• Increasing bets or deposits to achieve the same excitement.
• Feeling restless, irritable, anxious or low when not gambling.
• Hiding gambling activity, losses or account statements from family or friends.
• Borrowing money, missing payments or using essential household funds to gamble.
• Neglecting work, study, health, relationships or other responsibilities.
• Thinking about gambling throughout the day or arranging life around gambling.
• Selling possessions or seeking new credit to continue playing.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Feeling regret, shame or distress after gambling but continuing the same behaviour.
• Experiencing conflict with family, friends or colleagues because of gambling.

If any of these signs apply, stop playing and consider closing or restricting your account. Tell someone you trust what is happening and seek advice from an independent gambling support service, a financial counsellor, a doctor or another qualified professional. Support is available for affected family members and friends as well as for people who gamble.

If gambling is connected with thoughts of self-harm, immediate danger, family violence or another urgent situation, contact emergency services or an appropriate crisis service in your area without delay. Do not remain alone with an immediate safety concern.